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Got a question about your order, shipping, returns — or just want to say hi?
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Common stuff people ask us
Mellow gladly accepts returns of new, unworn, and unwashed merchandise with tags attached within 14 days of purchase.
Items must be returned in the same condition as received, with hang tags still attached.
Need help? Just reach out – we got you.
Once your order is packed and ready, delivery usually takes 2–4 business days within Sweden. We’ll send you a tracking link so you can follow your mellow gear all the way home.
Wash in cold water on a gentle cycle with similar colors.
Dry on low heat in the tumble dryer.
Avoid using spot cleaners, bleach, or any chemical and enzyme cleaners.
Avoid washing with garments that have zippers, Velcro, or textured towels to prevent abrasion and pilling.
Yep – your order is packed in 100% climate-neutral paper bags, made from Swedish trees grown in FSC®-certified forest.
Send us a quick message and a photo of the issue — we’ll make it right, no stress.
We’re not here to keep up, we’re here to rethink the whole thing.
From how materials are grown to how clothes are worn, passed on, and remade — we’re building a slower, smarter cycle.
Style that respects the earth, design that outlives the moment, and a future where less truly is more.